Shipping policy
Shipping Policy
Last updated: [Insert Date]
Thank you for shopping at [Your Store Name]. Below are the terms and conditions that make up our Shipping Policy.
Processing Times
All orders are processed within 1–3 business days (excluding weekends and public holidays).
As we sell vintage and one-of-a-kind items, each order is carefully packed to ensure it arrives safely.
If we experience a high volume of orders, shipments may be delayed slightly. We will notify you if there is a significant delay.
UK Shipping
We ship across the United Kingdom using our trusted carrier Royal Mail.
Estimated delivery times:
- I use a tracked 48 service
International Shipping
We offer international shipping to selected countries.
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Delivery times vary depending on destination (typically 5–15 business days).
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Customers are responsible for any custom duties,taxes or import fees outside of the 10% tariff that may apply.
Please note that delays may occur due to customs processing.
Shipping Confirmation & Tracking
Once your order has been dispatched, you will receive a confirmation email with your tracking number.
Lost or Delayed Items
If your order has not arrived within the expected timeframe, please contact us.
We are not responsible for delays caused by:
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Postal service disruptions
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Customs delays
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Incorrect shipping information provided at checkout
However, we will always do our best to help resolve any issues.
Incorrect Addresses
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging.
We will work with you to resolve the issue as quickly as possible.